Privacy policy

Who we are

This policy describes how Trinity Technology Pvt. Ltd. (“TTPL”, “we”) handles personal data when you use the KALAS website at kalas.pw and the KALAS restaurant management platform (together, “KALAS”).

KALAS is a multi-tenant service for cafes and restaurants. Tenant staff accounts, menus, and orders are processed so the business can operate kiosk, POS, and kitchen surfaces. This policy covers both the public marketing site and the product.

What we collect

On the public site we collect information you submit on Connect (name, email, optional phone, optional interest, and message) so we can reply to sales and onboarding enquiries.

When you create or use a tenant account we collect account credentials, business profile data (such as name, city, country, and branding), staff profiles, menu and order data required to run the product, and technical logs needed to operate and secure the service.

We use cookies and similar storage for session authentication, preferences, and (on the public site) Vercel Analytics. Cookie use that is strictly necessary for login and security is required for the product to function.

How we use data

We use personal data to provide KALAS, respond to enquiries, authenticate users, isolate tenant data, send operational mail (such as staff invites and password resets), improve reliability, and meet legal obligations.

We do not sell personal data. Tenant order and menu data is processed for that tenant’s operation of KALAS, not for unrelated advertising.

Processors and hosting

The application is hosted on Vercel. Authentication and tenant data are stored in TTPL’s self-hosted Supabase stack (including Kong at supabase.kalas.pw). DNS and related edge services may be provided by Cloudflare. Email is sent through Resend.

Those processors see personal data only as needed to host, route, or deliver the service we have asked them to provide.

Retention

Enquiry messages are kept as long as needed to handle the request and our records of correspondence. Tenant account and operational data is kept while the tenant is active and for a limited period afterwards as required for backups, disputes, and law.

You may request deletion of a tenant account by contacting us; we will complete deletion except where we must retain records.

Your rights

You may ask for access, correction, or deletion of personal data we hold about you, and you may object to processing where the law allows. Tenant owners can update many staff and business fields inside KALAS admin.

Contact contact@kalas.pw. We will respond in a reasonable time. If you are in Nepal, you may also have rights under applicable electronic and privacy law.

Children

KALAS is a business product. It is not directed at children, and we do not knowingly collect personal data from children.

Changes

We may update this policy when the product or the law changes. The date at the top of this page is the latest revision. Continued use of KALAS after a change means you accept the updated policy.